Effective Communication Through Transactional Analysis
Who Should Attend:
Graduate, Junior to Senior, and Executive level staff.
What will you learn:
- Understand the principles of interpersonal skills.
- Explore ‘Transactional Analysis’ principles applied to interpersonal skills.
- Understand P-A-C modes of communication.
- Learn about non-verbal communication and P-A-C.
- Learn strategies to build ‘rapport’.
- Explore the ‘I’m OK, You’re OK’ communication process.
- Understand the barriers in communication.
- Identify and use active listening skills.
- Practice connecting with others modes.
- Understand feedback techniques based on Transactional Analyses.
- Explore aggressive, passive and assertive behavior.
- Learn techniques to enhancing assertiveness.
- Develop a Personal Action Plan.
Registration Procedure:
Do contact us by phone or email.